Our identity, our core values, our DNA: everything that make up the company that is KAGUM Hotels. These are the fundamental concepts that form the shape of our business and the basis for the identity of our whole company.

Our Vision

To become one of the stars that can make us proud for being a part of Indonesia Hospitality.

Our Mission

  • Our People are the biggest asset of our company and we will take care of them.
  • Our Guest is our Friend and we don't want to let them down.
  • Our Share Holder is our Partner and we will make sure to keep their Trust.


These are the elements that make up the identity and core DNA of KAGUM Hotels:


We take responsibility for and committed in the financial success for our business partners and stakeholders. Always accountable to a code of ethics derived from each member of the staff.

Our brands are the foundations of our entire company, and our services are engineered to complement the existence of our brands. Combined together, they can give our guest the experience that is uniquely KAGUM Hotels.


We believe that world continues to grow and develop beyond boundaries: KAGUM Hotels is a company with a very strong focus in the effort to always learning while implementing the integration of Information Technology to all the aspects of our business strategies.


We understand that we are a part of the community and thus we are committed to continually do the appropriate, responsible, and focused Social Responsibilities programs. We are striving to always give back to those who give so much to us in return.


We instrument our people with down-to-earth philosophy when answering the needs of our guests, and the focus of our strategy is people. Such philosophy and focus empower us to always meeting the requirements of our guests and exceeding their every expectation.